Miscellaneous

  • Can I speak with someone for help designing my jewelry?

    Yes! Our customer service representatives are happy to help you design and style your HAVERHILL jewelry. Contact us for more information.

  • I am interested in carrying HAVERHILL jewelry at my store/boutique. Do you offer wholesale orders?

    Thank you for your interest! We are not offering wholesale accounts at this time. Please contact us if you have any questions.

  • Can I mix metals when I wear my jewelry?

    Absolutely! Mixing and matching your favorite pieces in yellow gold, white gold and sterling silver allows you to add a pop of interest and to create your own style. The trick is to be intentional with your choices. Try matching the birthstones in your layered Bayberry bracelets to match the birt...

  • How can I tell what the lengths of layered necklaces are in the photos on the website?

    For a visual guide to the different necklace lengths, visit our Sizing Guide. We recommend 2” between necklaces for layering. For example, pair the Personalized Classic 3 Birthstone Necklace in 16” with our Adelaide Mini Necklace in 18”.

  • How do I use my polishing cloth?

    To keep your jewelry looking its best, gently rub the surface of your jewelry with the cloth. Our jewelry cloths are treated with a cleaning agent which will remove any residue from the surface. Don't forget to wash your hands after using the polishing cloth to ensure the cleaning agent is remove...

  • How should I arrange the birthstones in my HAVERHILL personalized jewelry?

    There are so many fun ways to arrange birthstones! Some popular ways to arrange them are: - Oldest child/sibling to youngest child/sibling - Surrounding the children's birthstones with the parents' birthstones on either side - Accenting the family's birthstones with a neutral gemstone like White...

  • What is a wish list?

    Our wish list is a convenient way for you to keep track of the special pieces you have found. It allows you to keep track of all of your favorites and shopping activity whether you're on your computer, phone or tablet. You won't have to waste time searching all over again for that item you loved ...