Warranty

• Can my jewelry be repaired if it is out of warranty?

  Yes. Depending on the type of repair needed, a fee may apply. Contact us and our customer service representatives will be happy to assist you.

• Is my HAVERHILL jewelry covered by a warranty?

  Yes. We cover basic repairs and manufacturing defects for two years from the date of purchase. Please retain your confirmation email or receipt as proof of purchase. The warranty is valid only if the jewelry has been purchased from a HAVERHILL authorized retail partner. Jewelry damaged by accide...

• What is not covered by the warranty?

  Jewelry that is damaged due to excessive wear or abuse will not be covered by our warranty. Jewelry repairs performed by any other jeweler will void this warranty. Jewelry that has been cleaned with abrasive or ultrasonic cleansers will not be covered by this plan. Our warranty does not cover the...