Please check your shipping confirmation email for the tracking number to track your package.
If your package has been marked as "delivered" but you have not received it yet, please check if someone at your address has accepted the package or if it was left with a neighbor. Also check for a note of attempted delivery on your door or in your mailbox.
If you did not receive a shipping confirmation email, or if you cannot locate your package, please contact us with your order number and our customer service representatives will assist you.